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stamps.com Support Ticket - Phoenix, Arizona - monthly service deception

stamps.com Support Ticket - Phoenix, Arizona

monthly service deception - charged for unwanted service membership

Created By: dlosolas's Picture dlosolas Last Reply: dlosolas's Picture dlosolas
Priority Level: [High] Status: [Open]
Created: 4 years ago Last Updated: 4 years ago
Department: General Replies: 0
Product: charged for unwanted service membership

Greetings,
My calculations are that I have was charged about $154 without ever making a transactions, or making any orders with Stamps.com . My CC was cancelled in Jan,
and the fact that stamps.com uses monthly billing after my initial purchase was only then brought to my attention. I requested a refund of any monthly charges I may have incurred over the duration of my account beyond any service charges. They can validate I was not able to initiate or utilize any transaction beyond my folly of sign up
with stamps.com. I requested they please accept my apologies and mail the refund to the associated mail address.

Certainly a quick search indicated to me that there is little chance the company can respond accurately with a full refund. When I searched I found an article placing them in the hall of shame for their inability to behave ethically. Stamps.com is cited over and over again as availing themselves to a monthly service charge while having the ability notify the people they have duped and cheated. I hope some one can avoid their deception and does a web search before failing to cancel theier stamps.com monthly service fee as I have.


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