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stamps.com Support Ticket - Cannot cancel Stamps.com

stamps.com Support Ticket

Cannot cancel Stamps.com - charged for unwanted service membership

Created By: hipdivachick's Picture hipdivachick Last Reply: hipdivachick's Picture hipdivachick
Priority Level: [Emergency] Status: [Open]
Created: 6 years ago Last Updated: 6 years ago
Department: General Replies: 0
Product: charged for unwanted service membership

I signed up for Stamps.com under a promotional offer of free postage after a trial period. From the beginning, it was NOT as promised. It took over 2 months to get 'free' scale. I never received my 'free' postage from promotional offer. I have emailed 3x now asking for cancellation of service and refund of fees. Never heard back from 1st email request, 2nd email request said CALL! I do not have access to a phone since I am home bound recovering from injuries. On 6/29, they took out monthly fee AFTER I had requested them to stop service and OVERDREW my account. Now, on 7/4, Stamps.com is trying to hit my account again for a monthly fee. I have never used their service or their scale. They suck!


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