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stamps.com Complaint - i thought this was a bad idea.... - advertising
stamps.com Complaint

stamps.com Complaint

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i thought this was a bad idea.... - advertising


I thought the service was brilliant until I stopped to think weight a minute, just weight. Don't I need a scale to calculate WEIGHT!? Then I was slapped in the back of the head by Einstein's ghost. DUH!!!!!!

No ADDITIONAL HARDWARE REQUIRED!

NO HIDDEN COSTS!!!

BULL HONKEY!!!!

YOU NEED TO BUY A FREAKIN $50.00 SCAL!!!

and from who? then they offer their little free scale offer and now all these reviews are telling me they are doing that to people too?

thanks but no thanks. I was smart enough not to sign up. YOU SHOULD BE TOO!!!!!


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Comments


StampsCom says: (8 years ago)
 0
I'm sorry to hear about your frustration with Stamps.com. If there is anything I can do to help, please email me at social@stamps.com

Regarding the scale, you are correct; they are important to have when printing postage from a home or office. To help facilitate this, we offer a free scale to our new customers at sign-up (ordering the scale is optional, pay only S&H which is typically $9.99 or less).

The scale weighs up to 5 lbs and is integrated with our software. All you need to do is place an item on the scale and Stamps.com automatically calculates postage based on the weight.

This scale is free for our customers to keep regardless of when/if customers cancel their service and there is no additional monthly fee to use the scale.

Again, I'm sorry for any frustration you may have experienced. If you would like to discuss this further, can you please email me?

Chuck
Stamps.com





StampsCom says: (8 years ago)
 0
I'm sorry to hear about your frustration with Stamps.com. If there is anything I can do to help, please email me at social@stamps.com

Regarding the scale, you are correct; they are important to have when printing postage from a home or office. To help facilitate this, we offer a free scale to our new customers at sign-up (ordering the scale is optional, pay only S&H which is typically $9.99 or less).

The scale weighs up to 5 lbs and is integrated with our software. All you need to do is place an item on the scale and Stamps.com automatically calculates postage based on the weight.

This scale is free for our customers to keep regardless of when/if customers cancel their service and there is no additional monthly fee to use the scale.

Again, I'm sorry for any frustration you may have experienced. If you would like to discuss this further, can you please email me?

Chuck
Stamps.com






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