Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
stamps.com Complaint - UGH! Rip Off
stamps.com Complaint

stamps.com Complaint


UGH! Rip Off

Very unhappy with this company. Called to cancel because I never used and was put on hold forever. When I finally got through to a customer service rep., I was given the runaround while he tried to talk me out of cancelling using some high pressure tacticts. On top of it, they won't prorate my fee for cancelling. VERY unhappy!

Share This Review:


Is this your Business? Claim Your Business Free and reply to this customer


Post a reply for this review COMMENT
WRITE to stamps.com
SUBMIT a ticket
for stamps.com
WATCH videos
for stamps.com
More stamps.com Reviews and Complaints MORE reviews and complaints
for stamps.com


Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation



StampsCom says: (10 years ago)
Hi Unhappy1too,

Stamps.com is sorry to hear you experienced this issue when you called to cancel our service. We understand the frustration this must have caused you and we will definitely investigate the matter.

Stamps.com charges a flat monthly fee associated with all open accounts (regardless of account activity) at the end of each billing cycle. Billing cycles are based on the date the account was initially registered.

We ensure that our customers see our Terms and Conditions before they create their accounts. During the process of registration, we present fee and Trial Period information. Our billing structure is also explained before we ask for a credit card. Stamps.com follows up immediately with a Welcome E-mail that reiterates this process. We also ask customers interested in our service to read the Service Agreement and the information contained in their Welcome E-mail.

So we can better assist you, please contact us at social(at) stamps.com. We will do our best to meet your needs and respond to your inquiry within 24 business hours.

Vince Yanez
Customer Care Manager

login with Facebook and share your reviews

More stamps.com reviews


Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team