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stamps.com Complaint - Impossable to cancel your service - stamps.com service
stamps.com Complaint

stamps.com Complaint

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Impossable to cancel your service - stamps.com service


GO WITH NEOPOST OR PITNEY AND BOWES Stamps.com is not to be trusted!! When I signed up for the trial it was okay and it did what I thought it would. But when it came time to cancel the service I heard nothing but how companies like Neopost and Pitney and Bowes are bad companies? WHY WOULD A COMPANY BASH ANOTHER COMPANY? So what did I do? I canceled stamps.com and called up Neopost and got a Neopost machine and I could not be happier and they even waived my service charge for 2 years!! PLEASE DON%u2019T GO WITH stamps.com you read the reviews and know what up with the company.


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Comments


StampsCom says: (6 years ago)
 0
Hi RyanBean,

Thank you for taking the time to provide us with feedback about your experience with Stamps.com. To cancel the service, all you need to do is call our Customer Support center at 1-888-434-0055. No other forms or emails are needed to cancel.

In regards to a Stamps.com Customer Service team member making statements about competitive postage meter services, we definitely would like to investigate the issue. While our team members will bring up the positive features that online postage has compared to a postage meter, they should not be stating any type of opinion or misinformation regarding another company.

Could you please e-mail us your account information, such as your phone number and name to Social(at)stamps.com? We will investigate your call immediately.
Thanks!
Kristen
Stamps.com





StampsCom says: (6 years ago)
 0
Hi RyanBean,

Thank you for taking the time to provide us with feedback about your experience with Stamps.com. To cancel the service, all you need to do is call our Customer Support center at 1-888-434-0055. No other forms or emails are needed to cancel.

In regards to a Stamps.com Customer Service team member making statements about competitive postage meter services, we definitely would like to investigate the issue. While our team members will bring up the positive features that online postage has compared to a postage meter, they should not be stating any type of opinion or misinformation regarding another company.

Could you please e-mail us your account information, such as your phone number and name to Social(at)stamps.com? We will investigate your call immediately.
Thanks!
Kristen
Stamps.com






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