stamps.com Consumer Complaints All Reviews

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stamps.com Reviews

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  • Rocky Road



    Stamps.com neglected to offer the new stamp rate for first class postage as few as 3 days before the increase was to take place (1/26/14). My wife and I found this oversight to be extremely poor business. When a change was posted at the site, the only denomination offered for a 1 oz, first class stamp was $0.48 and NOT the $0.49 everyone had anticipated! Only when we noticed a message in fine print, did we realize why stamps.com could print 48's rather than 49's! C'mon, man! More...
    (Government, Civil Services, Politics)
    CC49er's Picture   CC49er    0 Comments   Comments
  • Not impressed



    This shopping experience wasn't that bad, it was fairly unclear what I'm exactly getting in the package. And the ad they sent said I would be getting more credit than my acct. was credited. The worst part for is that I ordered on 12/5, here it is 12/15 and I don't have anything, nor does their method of shipment provide tracking updates along the route. This is a company that wants me to spend money with them to ship things, and their shipping methods leave much to be desired. I will mostly likely only use the credit that is on my account, whatever that amount actually... More...
    (Miscellaneous)
    dannyboyduds's Picture   dannyboyduds    0 Comments   Comments
  • Stamps.com false promotion



    This review has been resolved or replied to by this company. They send out these promotional disks that say $45 in free postage when you sign up. There is no asterisk or anything like that next to that statement, however, there is an asterisk next to the statement about the free scale indicating that the $45 in free postage should be unconditional. Of course, after signing up, they tell you in an email that it's actually $5 in free postage and if you keep the service, each month you get a $10 "coupon" that you can mail into them or something like that. I don't deal with company's that operate this way. I'd rather... More...
    (Advertising)
    dtuck's Picture   dtuck    1 Comments   Comments
  • Impossable to cancel your service



    GO WITH NEOPOST OR PITNEY AND BOWES Stamps.com is not to be trusted!! When I signed up for the trial it was okay and it did what I thought it would. But when it came time to cancel the service I heard nothing but how companies like Neopost and Pitney and Bowes are bad companies? WHY WOULD A COMPANY BASH ANOTHER COMPANY? So what did I do? I canceled stamps.com and called up Neopost and got a Neopost machine and I could not be happier and they even waived my service charge for 2 years!! PLEASE DON%u2019T GO WITH stamps.com you read the reviews and know what up with the company. More...
    (Credit Cards, Finance, Banks)
    RyanBean's Picture   RyanBean    2 Comments   Comments
  • hidden fees



    I too got cd in mail and was not able to read anything until I put in CC#. I was not aware of monthly fee as it was hidden and did not notice it for 4 months. I thought i was paying a one time fee to open account. Customer service took 12 minutes to answer, then sent me to another person which took another rep after 9 minutes on hold who finally canceled my account but could not refund any money. They sent me to another rep and 10 min on hold. All 3 tried to convince me I needed the service. The third rep finally agreed to a partial refund which I was happy to have gotten at least... More...
    (Miscellaneous)
    framerpup's Picture   framerpup    3 Comments   Comments
  • Stamps.com



    I signed up and then I read some pretty bad reviews on what happened when people tried to cancel. I became more alarmed when I went to the website and found there was no direct way to cancel your account other than having to call. I even tried to sneak in and bother the live chat customer service who, automated, told me she couldn't help me with that info and quickly disconnected me. So I called the 888 number and was quickly connected to a customer service rep. She tried VERY HARD to convince me to stay on the trial, even extending my trial period up to two months, but I... More...
    (Advertising)
    dagrun's Picture   dagrun    1 Comments   Comments


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